Rachael Brown is a sole trader, trading under the brand Time to Talk. Time to Talk delivers independent speech and language therapy to children in the home and/or educational setting. It is run by Rachael Brown, Speech and Language Therapist, who is registered with the Health and Care Professions Council (HCPC). Rachael Brown operates a website at www.time-to-talk.co.uk. Rachael Brown is committed to protecting the privacy of information provided by clients.
Collection of personal information
Information about your child may be collected via spoken or written information from parents/carers. With parental consent, information may also be collected from other professionals working with your child (such as teachers, nursery staff, childminders, NHS Speech and Language Therapist). We may also collect information about family members where this relates to your child e.g. contact details for parents and relevant medical or developmental history. You may use the Time to Talk website without providing any personal information. However, if you wish to make an enquiry via the website, you are requested to provide relevant contact details, such as your name, e-mail address and contact telephone number to enable us to respond to your enquiry. You may add comments or queries which might also contain personal information. If your enquiry does not result in your child being seen by Rachael Brown then this personal information will be deleted once your enquiry has been dealt with. If your child is subsequently seen by Rachael Brown these details may be added to their personal record.
Our use of personal information
Personal information collected by us via the Time to Talk website, email, telephone or face to face, is stored and used by us for the purpose of delivering your child’s speech and language therapy.
Any sensitive personal details are stored in a secure and confidential system and processed in confidence by Rachael Brown and shall only be used for the purposes of delivering appropriate speech and language therapy services to your child. With your consent, information about your child’s speech and language needs will be shared with other professionals involved in your child’s care, when it is in your child’s best interests. A record of your consent is kept within your child’s casenotes. Unless we are required to do so by law, we will not disclose any personal information collected to any person other than as set out above. We do not employ agents to process personal data, for example specialist mailing companies to send out communications. We do not give or sell client details to any third parties.